Sheena Rijwani

Sheena Rijwani / July 17, 2020

Email Marketing ROI and Data Quality Go Hand in Hand

Email List Data Quality

A common misconception about how marketers should create their emails is that it doesn’t matter if the information included is accurate, but this just isn’t true! Emailing people with inaccurate lists will only waste your time because they won’t open them, which means no one gets any value from these messages. Let’s talk more about this.

The return on investment of email marketing measures how much money you make for every dollar you spend on your campaign. A high ROI means you’re making more money than you’re paying, while a low ROI means losing money on your campaign. Email marketing return on investment (ROI) can be tricky to calculate. There are many factors to consider, such as the campaign cost, the number of new customers acquired, and the average value of a customer’s purchase. However, by understanding and considering these factors, you can calculate a more accurate ROI for your email marketing campaigns. 

Statistically, email marketing has been shown to generate $44 for every $1 invested. As such, it provides the highest ROI out of all forms of advertising- which makes sense because you are reaching to your customers directly with no middlemen between them. However, effective email requires high-quality information to ensure they’re not getting spammy messages full of ads popping up everywhere on their screens, which can happen easily if there isn’t enough detail about what these companies offer (leading to a bad customer experience).

Several factors can affect your email marketing ROI. The first and foremost is the quality of your data. You need high-quality data to target the right people with your messages. This data can be used to segment your list, target specific demographics, and track the success of your campaign. Without high-quality data, you may be unable to make the most of your email marketing campaign.

In this post, we’ll discuss the importance of data quality and email lists and explain why email marketing ROI and data quality go hand in hand.

Email Marketing ROI

The importance of data quality and accurate lists in email marketing

Data quality is the accuracy and completeness of data. High-quality data is vital for making informed decisions, yet too often, data sets are full of errors and omissions. It’s important because it allows you to target the right people with your messages and track the success of your campaigns. Regular checks and audits are necessary to ensure the quality of your data.

Inconsistent data means lower ROI for your email marketing campaigns. This is because inaccurate information may reduce the amount of profit you have generated from these messages and result in reduced open rates, replies, or click-throughs – which will directly affect revenue generation.

There are a few common problems with data quality that you need to be aware of. First, your data may not be up-to-date. If your lists are out-of-date, you may be sending messages to people who no longer exist. And if you’re not tracking your open rates and click-through rates, you won’t be able to improve the effectiveness of your campaigns over time.

Another common problem with data quality is duplication. You may send multiple messages to the same people if your data is duplicated. And if you’re not tracking your conversion rates, you won’t know which messages convert best.

Finally, your data may not be complete. If it is, you may not have all the information you need to target the right people with your messages.

How can accurate and up-to-date data on your prospects and email subscribers help you?

Accurate and up-to-date data is essential for any successful email marketing campaign. By knowing who your subscribers are and what they’re interested in, you can target them with relevant messages that are more likely to interest them.

Additionally, by tracking the success of your campaigns, you can determine which messages are converting the best and adjust your strategy accordingly. This will help you to improve the effectiveness of your campaigns over time.

It will also:

1. Make better decisions

A business’s success is based on its decisions, so if your decision-making process relies solely on a hunch or gut instinct, then it may be time to reevaluate what information will help shape those choices. You’ll need to focus on making decisions based on hard data about what works and what doesn’t.

Accurate, quality data is crucial for making strategic decisions that will positively impact your bottom line. It will also help you avoid costly email marketing mistakes. Data collection and analysis provide insight into areas like audience segmentation, which can lead businesses down successful marketing paths.

2. Create buyer personas

A buyer persona is an idea of the personality you want your potential customer to have. Marketing teams can use it to understand better their target audience’s messaging needs, desires, and preferences. This way, they know which campaigns will resonate and how best to approach this group with specific messages tailored just for these individuals.

To create buyer personas, you need to have accurate customer data. Depending on how you approach creating buyer personas, you’ll want to gather some or all of the following data on your target audience:

  • Age
  • Gender
  • Location
  • Job title
  • Income
  • Interests

That’s why it is so important to have detailed information on your customers. Knowing who they are, what interests them most, or where they get their news from can help you personalize emails and improve their effectiveness. This will also help ensure you send relevant messages to reach potential clients.

3. Personalize your emails

Personalization is one of the most important things you can do regarding email marketing. Adding a personal touch to your emails can encourage higher open and click-through rates and, ultimately, better business results. You can do a few things to personalize your emails, such as using the recipient’s name in the subject line or body of the email or tailoring the content to match the recipient’s interests. You can also segment your email list to send more targeted messages. Whatever approach you take, personalization can help you create more successful email marketing campaigns. By now you probably already know how crucial personalization is for running successful email campaigns. If you don’t, look at the following stats:

A statistic infographic Data from Marketo

Image source: RRD

Personalization sounds great. However, you need customer data to personalize emails. Unfortunately, for most marketers, the biggest obstacle to personalization is precisely data quality. It’s obvious why – for successful personalization, your data needs to be accurate. Trying to personalize email communication with inaccurate data will do you more harm than good. 

Imagine trying to personalize an email with inaccurate data. You risk offending or annoying your recipient, which will not only ruin any chance of building trust in the brand but also has adverse overall effects on their business operations. This is why it’s vital for marketers who want quality customer information before sending out emails – whether promotional material like sales messages and coupons, survey requests generating feedback that helps improve products/service offerings: to ensure everything has integrity from start to finish.

If you work with inaccurate data and try to personalize your emails, you risk offending or annoying your subscribers and ruining your brand’s reputation.

An infograohic about marketing charts

Image source: Marketing Charts

See how important it is?

To ensure that your lists are accurate, you need to make sure that they are up-to-date and complete. You can do this by using an email marketing service that allows you to track your open rates and click-through rates. And finally, you need to make sure that your data is accurate. You can do this by using an email marketing service that allows you to track your conversion rates.

What does high-quality email marketing data look like?

High-quality email marketing data looks like what? In order to understand how high-quality email marketing data look, one must first understand how email marketing data is collected and sorted. Email marketing data is typically collected through customer surveys or subscribers list. After the data is collected, it is compiled and sorted into a database. The compilation of this information provides marketers with insights on what their customers want or need. Additionally, it helps identify trends and allows for more customized email content. Quality email marketing data also includes metrics such as opened emails, deleted emails, click-through rates, and unsubscribe rates. This enables email marketers to gauge the effectiveness of their campaigns and make necessary adjustments.

High-quality data is:

Complete – Every contact in your database should have each of their data fields filled. There should be no gaps in your data when it comes to relevant contact details.

Consistent – Your data also needs to be consistent across all your systems and databases.

Accurate – Having complete and consistent data will do you no good if the data you have is inaccurate. You need to make sure that all the data you have on your contacts is correct, valid, and up to date.

How to collect more data on your prospects and email subscribers

If you got this far, you already know how important it is to have accurate, high-quality data that you can use to improve your email marketing campaigns. If you are wondering how to collect more data about your prospects and subscribers, the answer is quite simple. All that’s required for this process of establishing contact with potential customers or clients alike should be two easy steps: Identify who they want from and give them exactly what was requested.

Here’s what you can do:

1. Optimizing your opt-in form

While keeping your opt-in form as short as possible is usually recommended for improving the opt-in rate, it’s not ideal if you want to collect more data on your prospects.

If you want to find out more about your subscribers, you’ll need to find the middle ground between not getting any information about prospects and asking too many questions (and annoying your prospects in the process).

A photo about simple tactics used to improve online marketing

Image source: Neil Patel

2. Using a data enrichment service

There are many different ways to enrich your data and get a more complete understanding of who you’re talking with. Platforms like Clearbit can help by providing information that’s missing from the standard list or filling in any gaps so they know exactly what questions need answering when it comes time for segmenting their customers into demographic categories. Datanyze is also one such platform that specializes in providing data enrichment services to businesses.

You can use these and similar platforms to fill in the missing information on your subscribers and improve the quality and comprehensiveness of your data.

Use high-quality data to ensure email marketing success

Having accurate, high-quality data is crucial for being able to run successful email marketing campaigns. Up-to-date data on your prospects and customers allows you to make better decisions, create buyer personas, and personalize your emails.

When determining whether your data is of high quality, you’ll want to make sure that it’s complete, consistent, and accurate.

If your data is lacking in any of these three qualities, you can improve it by collecting more information on your prospects by optimizing your opt-in form or using a data enrichment service.

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