What is Software-as-a-Service (SaaS)?

Any software that is hosted by another company that stores your information in the cloud. Examples: Piepdrive, Salesforce, IM clients, and project management applications.


One example of a Software-as-a-Service (SaaS) is Salesforce. Salesforce offers a customer relationship management (CRM) platform that allows businesses to manage customer interactions, track sales leads, automate marketing campaigns, and analyze data—all through a web-based application.

Instead of purchasing and installing CRM software on their own servers, businesses subscribe to Salesforce’s SaaS solution. They can access the platform from any internet-connected device, such as a computer or mobile phone, using a web browser. Salesforce handles software maintenance, updates, and infrastructure management, providing users with a seamless and hassle-free CRM solution.

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