What is a Questionnaire?

Questionnaires are a set of questions about a topic used for research purposes. They are commonly used in online marketing to get feedback on user experience (UX). For example, you might send one after a customer makes a purchase to determine if they experienced any confusion during the checkout process. Marketers also commonly use questionnaires after someone unsubscribes from a newsletter or other mailing list.


Questionnaire: Customer Feedback Survey

Thank you for taking our survey! Your input is valuable to us. Please answer the following questions:

  1. How satisfied are you with our products/services? (1-5 scale)
  2. How likely are you to recommend us to others? (1-5 scale)
  3. What could we improve?
  4. Any other comments?

Thank you for your time!

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